At slotking, healthy entertainment is our priority. We believe online gaming should be a source of fun, not stress. We provide comprehensive control tools so you can always play within comfortable limits.
Online games such as slots, live casino, and sports are one of the most popular forms of entertainment among adult users in Malaysia. Like any other form of entertainment, they should be enjoyed in a healthy and controlled manner.
Slotking understands that a small number of users may face challenges in managing their gaming habits. That is why we invest time and resources in building a comprehensive control system — not merely to meet compliance requirements, but because we genuinely care about the well-being of our members.
Our core principle is simple: gaming at slotking should bring enjoyment, not become a burden. If you have ever felt that gaming is starting to affect your finances, relationships, or mental health, we are here to help.
Never use savings, borrowed money, or funds set aside for essentials like rent, food, and bills to play. Only wager with disposable money you can afford to lose entirely.
All of these controls can be activated directly from within your account, without needing to contact customer support first.
Set daily, weekly, or monthly deposit limits based on your budget. These limits take effect immediately and can be lowered at any time. Increasing a deposit limit requires a 24-hour waiting period as an additional protective measure.
Set the maximum loss amount you are willing to absorb within a given time period. Once this limit is reached, access to games will be automatically suspended until the set period ends.
Set a time limit for each gaming session. The platform will display a reminder as you approach your set time limit, and the session will be automatically ended once the limit is reached.
If you feel you need a complete break, activate the self-exclusion feature for a period of 24 hours, 7 days, 30 days, or up to 12 months. During this period, you will not be able to access any part of the gaming platform.
Opt out of receiving bonus offers, promotional notifications, or game invitations. This feature helps reduce the urge to play triggered by attractive promotional offers.
View detailed reports on your gaming activity, deposits, and withdrawals over any selected time period. This information helps you objectively assess your gaming habits and make informed decisions.
All responsible gaming tools at slotking are designed to be easy to use. No technical assistance is required — everything can be done on your own in under two minutes.
Changes that decrease limits (such as lowering a deposit limit or activating self-exclusion) take effect immediately. Changes that increase limits require a waiting period of 24 to 48 hours as an additional safeguard.
Access the platform via your web browser or the slotking mobile app. Make sure you log in with the correct username and password. Enable 2FA if you haven't already for added security.
Click on your profile icon or username at the top right of the platform. Select "Account Settings" or "Game Controls" from the dropdown menu that appears.
Look for the tab or section labelled "Responsible Gaming" or "Limit Controls". Here you'll find all available control tools including deposit limits, loss limits, session time limits, and self-exclusion options.
Choose the type of control you want, enter the appropriate limit value, and select the relevant time period. Review the information you have entered before confirming the changes.
Click the "Confirm" or "Save Changes" button. You'll receive a confirmation that the limit has been successfully set. Limits that reduce your spending take effect immediately; limits that increase it require a short waiting period.
The questions alongside are a brief self-assessment to help you evaluate whether your gaming habits are at a healthy level. This is not a clinical diagnosis, but it can serve as a useful starting point.
If you answered "Yes" to three or more of these questions, we encourage you to speak with someone you trust or seek professional support. Remember — asking for help is a sign of strength, not weakness.
The slotking support team is available anytime via the in-platform live chat if you need assistance or guidance related to gaming controls.
Answer honestly — there are no right or wrong answers.
Have you ever spent more than you planned before you started playing?
Have you ever extend playing time even after planning to stop?
Do you play for escape from problems or to relieve feelings of discomfort?
Have you ever borrowing money or selling belongings to obtain money for gaming?
Have the people around you ever expressed concerns about your gaming activity?
Have you ever felt guilty, ashamed, or anxious after a gaming session?
Have you ever failed to cut back time or money spent on playing even when trying to stop?
Has gaming ever caused you to neglect responsibilities work, family or finances?
Problem gaming rarely develops overnight. It usually begins with small changes in behaviour that become more noticeable over time. Recognise these signs early.
Thinking About Gaming Constantly: Constantly planning the next gaming session, thinking about ways to get more money to play, or replaying past sessions.
Increasing Wager Amounts: Needing to wager increasingly larger amounts to achieve the same level of excitement as before.
Hiding Gaming Activity: Lying to family or friends about the time and money spent on gaming, or feeling the need to keep it a secret.
Using Essential Funds: Using money meant for bills, food, rent, or other basic necessities for gaming purposes.
Significant Mood Changes: Feeling irritable, restless, or uncomfortable when unable to play, or feeling overly elated when winning and deeply upset when losing.
Neglecting Responsibilities: Skipping work, neglecting family, or ignoring your physical health in order to find more time to play.
Control how much money you can deposit into your account on a daily, weekly, or monthly basis. Limits can be lowered immediately, while increases require a 24-hour waiting period.
Takes Effect Immediately ↓Set the maximum amount you are willing to lose within a specific time period. Games will be automatically suspended when this limit is reached to protect you.
Automatic ProtectionControl how long you can play in a single day. The platform will send a reminder 15 minutes before your time limit is reached and will automatically end your session when the time is up.
Active RemindersSuspend access to your account for a selected period. Options range from 24 hours to 12 months. Long-term self-exclusion requests may be linked to a permanent exclusion program.
Up to 12 MonthsSlotking offers the best entertainment experience with comprehensive responsible gaming controls. Register today and enjoy healthy entertainment with us.